Account

Delete your CadrePulse account

You can delete your account at any time: in the app, on the website, or by sending us a request on this page.

Delete it yourself, right away

In the app (Android or iPhone)

  1. 1Open the CadrePulse app and sign in.
  2. 2Go to Profile (bottom right) and scroll to the bottom.
  3. 3Tap Delete account, type DELETE to confirm, and tap Delete.

On the website

Sign in at cadrepulse.com, open My Profile, type DELETE under Delete account and press Delete my account.

Your account and all the data listed below are deleted immediately, and you are signed out.

What is deleted

  • Your account and sign-in (Google, Apple, email or guest)
  • Your profile: name, email address and mobile number
  • Your exam results, saved exams in progress and Mistake Bank
  • Your entries on the leaderboards
  • Your support tickets

What we keep

  • Records of payments you made (date, amount, plan and transaction ID), for as long as tax and accounting law requires. They are not used for anything else.

Deleting in the app or on the website takes effect immediately. Requests sent with the form are completed within 30 days, and we email you when it is done. Deleting your account does not cancel an App Store or Google Play subscription: cancel it in Settings › Apple ID › Subscriptions on iPhone, or Google Play › Payments & subscriptions on Android.